Cookie Policy

Cookie Policy

Last updated: 13/05/2026

This Cookie Policy explains how Joy of Culture ("we", "us", "our", or the "Platform") uses cookies and similar technologies when Users access or use our website, mobile applications, and related Platform services.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, share, retain, and protect personal data.

1. Who We Are and How to Contact Us

1.1 Joy of Culture is responsible for this Cookie Policy.

1.2 Contact details: Joy of Culture Antwnaki Manoli 22 Agios Theodoros, Larnaca Cyprus Email: info@joyofculture.com

2. What Cookies and Similar Technologies Are

2.1 Cookies are small text files placed on a device when a User visits a website. They help websites function, remember information, improve user experience, and provide information to website owners.

2.2 Similar technologies may include pixels, SDKs, local storage, device identifiers, analytics identifiers, mobile app identifiers, and crash or error reporting technologies.

2.3 In this Cookie Policy, references to "cookies" include cookies and similar technologies, unless the context requires otherwise.

3. Website and Mobile App Coverage

3.1 This Cookie Policy applies to the Joy of Culture website, mobile applications, and related Platform services.

3.2 On mobile applications, cookies may not always be used in the same way as on websites. Instead, similar technologies such as SDKs, device identifiers, local storage, analytics identifiers, and app permissions may be used to provide and improve the app.

4. Session and Persistent Cookies

4.1 Session cookies are deleted when the browser session ends.

4.2 Persistent cookies remain on a device for a defined period or until they are deleted by the User, the browser, the device, or the relevant provider.

5. Types of Cookies and Similar Technologies We Use

5.1. Strictly Necessary Cookies and Technologies

5.1.1 Strictly necessary cookies and similar technologies are required for the Platform to function properly.

5.1.2 They may be used for login, authentication, security, fraud prevention, session management, bookings, payments, consent management, and other essential Platform features.

5.1.3 These technologies do not require consent because they are necessary to provide the Platform and services requested by the User.

5.2. Functional Cookies and Technologies

5.2.1 Functional cookies and similar technologies help remember choices and preferences, such as language, region, display settings, saved preferences, and app settings.

5.2.2 These technologies improve the User experience but are not always strictly necessary for the Platform to function.

5.2.3 Where required by law, functional cookies and similar technologies that are not strictly necessary will be used only with the User's consent.

5.3. Analytics Cookies and Technologies

5.3.1 Analytics cookies, analytics SDKs, and similar technologies help us understand how Users interact with the Platform, measure performance, identify issues, improve features, and develop the Platform.

5.3.2 Analytics may include information about pages or screens viewed, actions taken, approximate location, device and browser information, app version, timestamps, referral sources, and interaction events.

5.3.3 Where required by law, analytics cookies, analytics SDKs, and similar technologies are used only with the User's consent.

5.4. Performance and Error Monitoring Technologies

5.4.1 Performance and error monitoring technologies help us identify, diagnose, and fix technical errors, crashes, performance issues, and security-related incidents.

5.4.2 These technologies may collect technical information such as device type, operating system, browser, app version, error logs, IP address, timestamps, and diagnostic data.

5.4.3 Where these technologies are strictly necessary to maintain the security, stability, and proper functioning of the Platform, they may be used without consent.

5.4.4 Where they are used for analytics, product improvement, or other non-essential purposes, they will be used with consent where required by law.

5.5. Marketing and Advertising Cookies and Technologies

5.5.1 Marketing and advertising cookies and similar technologies may be used to deliver or measure promotional content, understand the effectiveness of campaigns, prevent repeated display of the same content, and, where applicable, support advertising or retargeting activities.

5.5.2 These technologies are used only with the User's consent where required by law.

6. Legal Basis and Consent

6.1 Strictly necessary cookies and similar technologies are used because they are required to provide the Platform and services requested by the User.

6.2 Non-essential cookies and similar technologies, such as analytics, functional, marketing, or advertising technologies, are used with the User's consent where required by law.

6.3 Users can withdraw or change their consent at any time through the cookie settings available on the Platform, where such settings are available.

6.4 Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Managing Cookie Choices

7.1 Users can accept, reject, or manage non-essential cookies and similar technologies through the cookie banner or cookie settings available on the Platform.

7.2 Strictly necessary cookies and similar technologies cannot be disabled through the cookie settings because they are required for the Platform to function properly.

7.3 Users may also manage or block cookies and similar technologies through their browser, device, or app settings.

7.4 If Users block or disable certain cookies or technologies, some features of the Platform may not function properly.

8. Storage of Cookie and Consent Preferences

8.1 We may store Users' cookie and consent preferences using cookies, local storage, similar technologies, and/or account-level records in our systems, where appropriate.

8.2 This helps us remember Users' choices, apply their preferences across the Platform, and maintain records of consent or withdrawal where required.

9. Third-Party Cookies and Similar Technologies

9.1 Third-party providers may set or use their own cookies, SDKs, pixels, identifiers, or similar technologies when their services are used through the Platform.

9.2 These providers may include analytics providers, maps and location providers, payment providers, advertising or marketing providers, app store providers, social login providers, and security or error monitoring providers.

9.3 Their use of such technologies may be governed by their own privacy and cookie policies.

10. Typical Cookie and Technology Durations

10.1 The duration of cookies and similar technologies depends on their purpose, type, provider, and User settings.

10.2 Some cookies are session-based and are deleted when the browser session ends, while others may remain for a defined period or until deleted by the User.

10.3 The following are typical retention periods and are provided for general information.

10.4 The exact duration of each cookie or similar technology may depend on the specific provider, purpose, and User settings.

10.5 More detailed information may be provided through our cookie consent tool.

11. Mobile App Permissions and Similar Technologies

11.1 Where available, the Platform may request access to device features such as camera, photo library, location services, and push notifications.

11.2 These permissions are used only where necessary to provide the relevant feature, such as uploading photos, displaying or finding experiences by location, or sending notifications.

11.3 Users can manage or disable app permissions through their device settings, although some app features may not function properly if permissions are disabled.

12. Detailed Cookie Information

12.1 More detailed information about the specific cookies and similar technologies used on the Platform may be made available through our cookie banner, cookie settings, consent tool, or similar mechanism.

12.2 The information available through such tools may include cookie names, provider names, categories, purposes, and durations.

13. Changes to This Cookie Policy

13.1 We may update this Cookie Policy from time to time to reflect changes in the cookies and similar technologies we use, legal requirements, or Platform functionality.

13.2 Where changes are material, we may notify Users through the Platform, by email, through the cookie banner, or by other appropriate means where required by law.

14. Language

14.1 This Cookie Policy may be made available in English and Greek.

14.2 In case of any inconsistency between the English and Greek versions of this Cookie Policy, the English version shall prevail.

15. Contact

15.1 For questions about this Cookie Policy or our use of cookies and similar technologies, Users may contact us at info@joyofculture.com.