Host Terms & Conditions
Host Terms and Conditions
Last updated: 13/05/2026
Joy of Culture Antwnaki Manoli 22 Agios Theodoros, Larnaca Cyprus Email: info@joyofculture.com
1. Scope and Relationship with Other Policies
1.1 These Host Terms and Conditions apply to any person or entity that registers, applies, lists, offers, or provides Experiences as a Host through Joy of Culture.
1.2 These Host Terms form part of, and should be read together with, the Terms and Conditions, Cancellation and Refund Policy, Privacy Policy, Cookie Policy, and any other host-specific policies, standards, or requirements made available by Joy of Culture.
1.3 If you register, apply, list, offer, or provide Experiences as a Host, you agree to comply with these Host Terms and any applicable Platform policies.
2. Definitions
2.1 'Platform' means Joy of Culture, including its website, mobile applications, services, tools, and related features.
2.2 'Host' means a person, sole trader, business, company, organisation, or other legal entity that lists, offers, or provides Experiences through the Platform.
2.3 'Customer' means a User who books or requests to book an Experience through the Platform.
2.4 'Experience' means any activity, service, session, event, workshop, tour, tasting, visit, performance, class, private session, or other offering listed or provided by a Host through the Platform.
2.5 'Host Price' means the price set by the Host for the relevant Experience, excluding any Platform service fee charged to Customers unless otherwise stated.
2.6 'Commission' means the fee or percentage payable by the Host to Joy of Culture for bookings facilitated through the Platform.
3. Host Eligibility and Authority
3.1 To offer Experiences as a Host, you must be at least eighteen (18) years old, have legal capacity to enter into a binding agreement, be legally permitted to provide the offered Experiences, and comply with these Host Terms and all applicable laws and regulations.
3.2 A Host may operate as an individual, sole trader, company, organisation, or other legal entity, provided that the Host is legally permitted to provide the relevant Experiences.
3.3 If a Host acts on behalf of a company or other legal entity, the Host represents and warrants that they have authority to bind that entity to these Host Terms.
4. Host Account, Onboarding and Verification
4.1 Hosts must create and maintain a Host account on the Platform and must provide accurate, current, and complete information during registration, onboarding, and ongoing use of the Platform.
4.2 Joy of Culture may request information or documents from Hosts as part of onboarding, verification, compliance checks, fraud prevention, safety review, payout setup, or ongoing account monitoring.
4.2.1 Such information may include identity information, business details, tax or VAT information, payout information, licences, permits, registrations, approvals, proof of insurance, and any other information reasonably required to assess Host eligibility, process payouts, comply with legal obligations, protect Users, and maintain trust and safety on the Platform.
4.3 Hosts must promptly update their account, business, tax, payout, listing, and compliance information to ensure its ongoing accuracy.
4.4 If a Host fails to provide requested information or documents, provides inaccurate, incomplete, false, or misleading information, or does not successfully complete any required verification or compliance process, Joy of Culture may reject the Host application, suspend or terminate the Host account, remove or restrict listings, withhold or delay payouts where permitted by law, or take any other action reasonably necessary to protect the Platform, Users, Hosts, or third parties.
5. Independent Host Status
5.1 Hosts are independent third-party service providers. They are not employees, workers, agents, representatives, partners, franchisees, or joint venturers of Joy of Culture.
5.2 Nothing in these Host Terms or in a Host's use of the Platform creates an employment, agency, partnership, joint venture, franchise, or similar relationship between Joy of Culture and any Host.
5.3 Hosts are solely responsible for their own business operations, legal compliance, tax obligations, insurance, staff, equipment, venues, service delivery, and interactions with Customers and participants.
6. General Host Responsibilities
6.1 Hosts are solely responsible for the planning, organisation, management, delivery, safety, legality, suitability, quality, location, equipment, materials, staff, assistants, subcontractors, and overall provision of the Experiences they offer through the Platform.
6.2 Hosts must ensure that each Experience is provided in accordance with the listing, these Host Terms, the Terms and Conditions, applicable Platform policies, and all applicable laws and regulations.
6.3 Hosts must treat Customers and participants with respect, fairness, professionalism, and courtesy. Discrimination, harassment, abusive conduct, retaliation, intimidation, or disrespectful behaviour is prohibited.
6.4 Hosts must promptly address and attempt to resolve issues, complaints, or concerns raised by Customers or participants in a professional and reasonable manner.
6.5 If a Host uses employees, assistants, contractors, subcontractors, guides, instructors, venue staff, or other third parties in connection with an Experience, the Host remains responsible for their acts, omissions, conduct, safety compliance, and performance in connection with the Experience.
6.6 Hosts must ensure that such persons are appropriately qualified, trained, supervised, and legally permitted to assist with or provide the Experience where required.
7. Listings and Experience Content
7.1 Hosts are responsible for creating and maintaining accurate, complete, current, and not misleading listings.
7.2 Each listing must clearly describe the Experience, including title, description, photos or videos, price, duration, location or meeting point, availability, language, minimum and maximum participants, age restrictions, accessibility information where relevant, health and safety requirements, required fitness or skill level, food or drink information, allergy or dietary information where relevant, what is included or not included, equipment or materials provided, and any other information reasonably necessary for Customers to decide whether to book and participate in the Experience.
7.3 Hosts must promptly update listings where any information changes and must not publish false, deceptive, exaggerated, unsafe, unlawful, infringing, or misleading content.
7.4 Hosts should not include private residential addresses or other sensitive personal information in public listings unless they are comfortable making that information publicly available and it is appropriate for the Experience.
7.5 Joy of Culture may review, edit, reject, suspend, restrict, or remove any listing or Experience where we reasonably believe that it is inaccurate, incomplete, misleading, unsafe, unsuitable, unlawful, infringing, low quality, harmful to Users or the Platform, or in breach of these Host Terms, the Terms and Conditions, or any applicable Platform policies.
8. Prohibited Experiences
8.1 Hosts must not list, offer, promote, or provide Experiences that Joy of Culture reasonably considers to be unlawful, unsafe, misleading, exploitative, abusive, discriminatory, harmful, or unsuitable for the Platform.
8.2 Prohibited Experiences may include, without limitation, Experiences that involve illegal activities, violence, weapons, dangerous or unlawful substances, sexual services or explicit sexual content, exploitation or abuse of persons or animals, hate, harassment, discrimination, unsafe conditions, lack of required licences or permits, misleading claims, or any activity that violates applicable law, these Host Terms, the Terms and Conditions, or Platform policies.
8.3 Joy of Culture may reject, remove, suspend, or restrict any Experience that falls within or appears to fall within these categories.
9. Health, Safety and Risk Disclosures
9.1 Hosts must take reasonable steps to identify, assess, reduce, and communicate risks associated with their Experiences.
9.2 Hosts must provide clear safety instructions and disclose any material risks, physical requirements, skill requirements, age restrictions, accessibility limitations, weather-related risks, equipment requirements, food or drink risks, allergy or dietary considerations, and any other information reasonably necessary for Customers and participants to assess whether the Experience is suitable for them.
9.3 Hosts must not provide an Experience where conditions are unsafe or where they cannot reasonably protect participant safety.
9.4 Hosts must maintain a clean, safe, and appropriate environment and must ensure that any equipment, tools, venues, facilities, vehicles, or materials used in connection with an Experience are safe, suitable, properly maintained, and lawful to use.
10. Food, Drinks, Allergies and Alcohol
10.1 Hosts offering Experiences involving food, drinks, tastings, cooking, alcohol, local products, or similar activities must comply with all applicable food safety, hygiene, licensing, alcohol, and consumer protection laws.
10.2 Hosts must provide accurate information about food and drink elements of the Experience, including known allergens, ingredients, dietary limitations, alcohol content, and any relevant health or safety considerations where applicable.
10.3 Hosts must not state or imply that an Experience is allergen-free, gluten-free, vegan, vegetarian, alcohol-free, or suitable for specific dietary or medical requirements unless they can reasonably support such statements.
10.4 Hosts remain responsible for the preparation, handling, storage, labelling, serving, and suitability of food or drinks provided during the Experience.
10.5 Where an Experience involves alcohol, including tastings, pairings, tours, workshops, or events, the Host is solely responsible for complying with all applicable laws and regulations relating to alcohol, licensing, age verification, responsible service, health and safety, and consumer protection.
10.6 Hosts must not provide alcohol to persons who are under the legal drinking age, visibly intoxicated, or otherwise not legally permitted to consume alcohol. Hosts must clearly disclose where alcohol is included or available as part of an Experience and must take reasonable steps to promote responsible consumption.
11. Bookings and Booking Types
11.1 Hosts may offer Experiences through different booking flows supported by the Platform, including Instant Booking, Minimum Participants Booking, Request to Book, and Custom Session Requests.
11.2 Hosts are responsible for understanding and managing the booking settings applicable to their Experiences, including availability, capacity, minimum participants, approval requirements, custom session availability, pricing, and timing.
11.3 Hosts must honour confirmed bookings and must keep their availability accurate and up to date.
11.4 For Instant Bookings, Hosts must honour bookings that are confirmed through the Platform once payment is successfully completed and the Customer receives booking confirmation.
11.5 For Experiences requiring a minimum number of participants, the required minimum must be reached at least twenty-four (24) hours before the scheduled start time of the Experience, unless otherwise stated. If the minimum is not reached, the booking may not be confirmed or may be cancelled in accordance with the applicable policies.
11.6 For Request to Book Experiences, Hosts must approve or decline booking requests within twenty-four (24) hours, unless otherwise stated. If the Host does not respond within the applicable timeframe, the request may expire and any reserved amount may be released to the Customer.
11.7 For Custom Session Requests, where enabled by the Host, the Host may approve or decline a requested date and time and confirm the applicable price. Once approved, the requested session may be held exclusively for the Customer for twenty-four (24) hours. If the Customer does not complete payment within that period, the session may be released and made available again.
11.8 Hosts must notify Joy of Culture and affected Customers as soon as reasonably possible if an Experience may be cancelled, delayed, rescheduled, changed, or affected by any issue that may impact its delivery, safety, location, timing, content, or Customer experience.
11.9 Hosts must cooperate with Joy of Culture to communicate updates, offer rescheduling where appropriate, and resolve the matter in accordance with the Cancellation and Refund Policy and applicable Platform policies.
12. No Off-Platform Payments or Circumvention
12.1 Hosts must not request, accept, encourage, or process payments outside the Platform for any booking, Experience, communication, or transaction that originated on or through Joy of Culture.
12.2 Hosts must not use the Platform to direct Customers away from Joy of Culture in order to avoid Platform commissions, service fees, payment processing, cancellation rules, safety protections, reviews, or other Platform policies.
12.3 Joy of Culture may suspend or terminate Host accounts, remove listings, cancel bookings, withhold or adjust payouts, or take other appropriate action where it reasonably believes that a Host has attempted to circumvent the Platform.
13. Pricing, Commission, Service Fees and Payouts
13.1 Hosts are responsible for setting the prices of their Experiences. Prices must be accurate, transparent, and inclusive of any costs necessary for the delivery of the Experience, unless otherwise clearly disclosed in the listing.
13.2 Joy of Culture may charge Customers a Platform service fee in addition to the Host Price. The Platform service fee is charged to Customers and is separate from the commission payable by Hosts to Joy of Culture, unless otherwise stated.
13.3 Joy of Culture may charge Hosts a commission for bookings made through the Platform. The applicable commission rate is agreed between Joy of Culture and the Host and may be communicated through the Platform, during onboarding, by separate agreement, or by other written confirmation.
13.4 Unless otherwise agreed, the commission is calculated as a percentage of the Host Price for the relevant booking.
13.5 Host payouts are calculated net of applicable commission, refunds, chargebacks, adjustments, cancellation charges, taxes or deductions where applicable, and any other amounts owed by the Host under these Host Terms or applicable policies.
13.6 Host payouts will be processed according to the payout schedule, method, and requirements displayed on the Platform, communicated during onboarding, or otherwise agreed with the Host.
13.7 Payouts may be subject to payment provider processing times, verification checks, compliance requirements, minimum payout thresholds, refunds, chargebacks, disputes, deductions, or other adjustments.
13.8 Joy of Culture may deduct any amounts owed by a Host under these Host Terms or applicable policies from future payouts or, where applicable, charge the Host using the payment method on file or another agreed payment method.
13.9 Joy of Culture does not guarantee any minimum number of bookings, revenue, earnings, visibility, ranking, or performance for Hosts.
14. Host Cancellations and Reliability
14.1 Hosts acknowledge that cancellations of confirmed bookings negatively affect Customers and the operation of the Platform. Hosts are expected to honour all confirmed bookings except where cancellation is unavoidable.
14.2 Where a Host cancels a confirmed booking, Joy of Culture will issue refunds to affected Customers in accordance with the Cancellation and Refund Policy, including any Platform service fees paid by Customers, unless otherwise required or permitted by applicable law.
14.3 Where a Host cancels a confirmed booking more than forty-eight (48) hours before the scheduled start time, the Host may be charged an amount equal to the total Platform service fees paid by Customers for the cancelled bookings.
14.4 Where a Host cancels a confirmed booking between twenty-four (24) and forty-eight (48) hours before the scheduled start time, the Host may be charged the total Platform service fees paid by Customers for the cancelled bookings and fifty percent (50%) of the commission that would have been payable to Joy of Culture had the Experience been completed.
14.5 Where a Host cancels a confirmed booking less than twenty-four (24) hours before the scheduled start time, the Host may be charged the total Platform service fees paid by Customers for the cancelled bookings and one hundred percent (100%) of the commission that would have been payable to Joy of Culture had the Experience been completed.
14.6 The Host cancellation charges set out in this section apply as a general rule. Joy of Culture may, at its reasonable discretion, waive, reduce, adjust, or discuss such charges with the Host in exceptional circumstances, including where cancellation is caused by safety concerns, force majeure, serious illness, unavoidable emergencies, or other circumstances outside the Host's reasonable control.
14.7 Any amounts owed by a Host under this section may be deducted from future payouts or otherwise recovered in accordance with these Host Terms.
14.8 Repeated cancellations, frequent failure to respond to booking requests, late responses, unreliable availability, excessive rescheduling, poor Customer experience, or other conduct that negatively affects Customers or the Platform may result in reduced visibility, ranking adjustments, restrictions on bookings, removal or suspension of listings, delayed or withheld payouts where permitted by law, account suspension, or termination.
15. Taxes, VAT, Invoicing and Receipts
15.1 Hosts are solely responsible for determining, reporting, collecting, and paying any taxes, VAT, duties, levies, social contributions, or similar obligations arising from their Experiences, listings, earnings, payouts, or use of the Platform.
15.2 Joy of Culture does not provide tax, accounting, or legal advice, and Hosts should obtain their own professional advice where necessary.
15.3 For bookings made through the Platform, the Host is the seller and service provider of the Experience. Joy of Culture acts as an online marketplace and intermediary facilitating the booking, payment collection, and related Platform services.
15.4 Where Joy of Culture issues or facilitates invoices, receipts, booking confirmations, or other transaction documents to Customers, such documents may identify the Host as the seller or service provider and may be issued by Joy of Culture on behalf of the Host.
15.5 Hosts authorise Joy of Culture to issue or facilitate such documents on their behalf using the business, tax, VAT, and invoicing information provided by the Host.
15.6 Joy of Culture may receive a commission from the Host for bookings facilitated through the Platform and may issue invoices or other transaction documents to Hosts for commissions, platform fees, cancellation charges, adjustments, or other amounts payable by Hosts to Joy of Culture.
15.7 Unless otherwise agreed or required by law, amounts payable by Hosts to Joy of Culture may be deducted from Host payouts or otherwise charged to the Host in accordance with these Host Terms.
15.8 Hosts are responsible for providing and maintaining accurate, complete, and up-to-date business, tax, VAT, invoicing, and payout information. Hosts acknowledge that invoices or receipts issued on their behalf may be based on the information provided by the Host.
15.9 Joy of Culture is not responsible for errors, omissions, tax consequences, penalties, or compliance issues resulting from inaccurate, incomplete, outdated, or misleading information provided by the Host.
15.10 Where required by applicable law, Hosts remain responsible for issuing, maintaining, correcting, reporting, or accounting for invoices, receipts, VAT records, or other tax documents, even where Joy of Culture facilitates or issues documents on their behalf through the Platform.
15.11 Hosts are responsible for maintaining their own accounting, tax, VAT, invoicing, payout, and business records. Hosts must review invoices, receipts, payout statements, commission invoices, and other transaction documents issued or facilitated through the Platform and promptly notify Joy of Culture of any errors or required corrections.
16. Legal Compliance, Permits and Insurance
16.1 Hosts must comply with all applicable local, national, EU, and international laws and regulations when offering and providing Experiences through the Platform.
16.2 Hosts are solely responsible for obtaining, maintaining, and complying with any licences, permits, registrations, approvals, certifications, inspections, or other legal requirements required to lawfully provide their Experiences.
16.3 Hosts are responsible for obtaining and maintaining any insurance coverage required by applicable law or reasonably appropriate for the nature, location, risks, equipment, participants, staff, and activities involved in their Experiences.
16.4 Such insurance may include, where appropriate, public liability insurance, professional liability insurance, employer's liability insurance, property insurance, vehicle insurance, or other relevant coverage.
16.5 Joy of Culture does not provide insurance for Hosts, Customers, participants, Experiences, equipment, venues, vehicles, or third-party providers.
16.6 Joy of Culture may request proof of insurance from Hosts where required by law, where relevant to the nature or risk level of an Experience, or where Joy of Culture reasonably considers it necessary for trust, safety, compliance, or risk management.
16.7 Failure to provide requested proof of insurance may result in rejection, suspension, restriction, or removal of the relevant listing or Host account.
17. Incident Reporting and Cooperation
17.1 Hosts must promptly notify Joy of Culture of any accident, injury, safety issue, serious complaint, dispute, no-show, significant delay, cancellation, refusal or removal of a participant, suspected fraud, breach of Platform policies, or other incident that may affect Users, participants, the Experience, the Platform, or the reputation, safety, or integrity of Joy of Culture.
17.2 Hosts must cooperate reasonably with Joy of Culture in reviewing, investigating, documenting, and resolving any such incident.
17.3 Hosts must preserve relevant records, communications, documents, photos, safety notes, booking information, and other evidence where reasonably necessary to review an incident, complaint, dispute, refund request, legal claim, or compliance matter.
18. Communication with Customers
18.1 Hosts must communicate with Customers in a timely, respectful, accurate, and professional manner.
18.2 Where possible, Hosts should use the communication tools provided by the Platform for booking-related communications.
18.3 Hosts must not use Customer contact details obtained through the Platform for spam, unsolicited marketing, unrelated communications, or purposes outside the relevant booking unless permitted by applicable law and Platform policies.
18.4 Hosts must not request payment card details, unnecessary sensitive personal data, or off-platform payments from Customers.
19. Use of Customer Data
19.1 Hosts may receive or access Customer information through the Platform only where necessary to manage bookings, communicate about the relevant Experience, provide the Experience, handle safety issues or incidents, and comply with applicable legal obligations.
19.2 Hosts must use Customer information only for the purpose for which it was provided and must not sell, share, disclose, misuse, retain unnecessarily, or use Customer information for unrelated marketing, advertising, or other purposes outside the relevant booking unless permitted by applicable law and Platform policies.
19.3 Hosts are responsible for complying with applicable privacy, confidentiality, and data protection laws when receiving, accessing, using, storing, or otherwise handling Customer information.
19.4 Hosts must take reasonable steps to protect Customer information against unauthorised access, loss, misuse, disclosure, or unlawful processing.
20. Reviews and Host Conduct
20.1 Hosts must not manipulate, fake, purchase, incentivise, or improperly influence reviews, ratings, or feedback on the Platform.
20.2 Hosts must not pressure, threaten, harass, retaliate against, or offer improper incentives to Customers in connection with reviews or ratings.
20.3 Joy of Culture may remove or restrict reviews, ratings, listings, or Host accounts where we reasonably believe that reviews have been manipulated, abused, or used in breach of these Host Terms, the Terms and Conditions, or Platform policies.
21. Intellectual Property and Host Content
21.1 Hosts retain ownership of any intellectual property rights they hold in content they submit, upload, provide, or make available through the Platform, including listing descriptions, photos, videos, logos, profile information, and other materials.
21.2 Hosts represent and warrant that they have all rights, licences, permissions, and consents necessary to provide such content and to grant Joy of Culture the rights described in these Host Terms.
21.3 By submitting Host content through the Platform, Hosts grant Joy of Culture a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use, host, store, reproduce, display, publish, translate, adapt, distribute, promote, and otherwise make available such content for the purpose of operating, improving, marketing, and promoting the Platform, Joy of Culture, the Host, and the relevant Experiences, in any media or channels.
21.4 Hosts must not upload or provide content that is unlawful, misleading, defamatory, infringing, offensive, unsafe, or otherwise in breach of these Host Terms, the Terms and Conditions, or Platform policies.
22. Promotions, Marketing, Ranking and Visibility
22.1 Joy of Culture may promote Hosts, listings, and Experiences through the Platform, newsletters, social media, paid advertising, featured collections, editorial content, campaigns, partnerships, or other marketing channels.
22.2 Hosts authorise Joy of Culture to use Host content, listing content, names, trade names, photos, videos, descriptions, reviews, ratings, and other relevant materials for such promotional purposes in accordance with these Host Terms.
22.3 Joy of Culture may determine how Hosts, listings, and Experiences are displayed, ranked, recommended, promoted, or made visible on the Platform.
22.4 Search results, recommendations, rankings, and visibility may be influenced by factors such as availability, location, category, relevance, price, demand, booking performance, Customer reviews and ratings, listing quality, responsiveness, cancellation history, reliability, compliance with Platform policies, safety considerations, promotional activity, and other factors determined by Joy of Culture.
22.5 Joy of Culture does not guarantee any specific visibility, ranking, placement, traffic, bookings, revenue, marketing results, or performance.
23. Confidentiality
23.1 Hosts may receive or access non-public information relating to Joy of Culture, the Platform, Customers, bookings, commission arrangements, payout arrangements, internal processes, tools, business information, technical information, commercial terms, or other confidential information.
23.2 Hosts must keep such information confidential and must not disclose, publish, share, misuse, or use it for any purpose other than performing their obligations in connection with the Platform and the relevant Experiences, unless disclosure is required by law or authorised in writing by Joy of Culture.
24. Suspension and Termination
24.1 Joy of Culture may suspend, restrict, or terminate a Host account, listings, access to Platform features, ability to accept bookings, visibility, ranking, or payouts where permitted by law, if Joy of Culture reasonably believes that the Host has violated these Host Terms, the Terms and Conditions, Platform policies, applicable law, or the rights of others, or where necessary to protect Customers, participants, Hosts, third parties, the Platform, trust and safety, or Joy of Culture's reputation and operations.
24.2 Grounds for suspension, restriction, or termination may include false or misleading information, failure to provide verification or compliance documents, fraud, suspicious activity, safety concerns, serious complaints, repeated cancellations, off-platform payments, poor quality, unreliable conduct, violation of tax, licensing, insurance, or legal obligations, misuse of Customer data, or any other conduct that harms or may harm the Platform or its Users.
24.3 During a suspension, the Host may be restricted from creating listings, accepting bookings, receiving payouts, accessing features, or otherwise using all or part of the Platform.
24.4 Hosts may terminate their Host account by following the account deactivation process provided on the Platform or by contacting Joy of Culture, subject to any outstanding obligations.
24.5 Suspension or termination of a Host account does not relieve the Host of any obligations, liabilities, or amounts incurred before suspension or termination, including obligations relating to confirmed bookings, cancellations, refunds, chargebacks, commission, platform fees, cancellation charges, taxes, indemnification, confidentiality, customer data, or legal compliance.
24.6 Any provisions that by their nature should survive termination will continue to apply.
25. Changes to Host Terms and Platform Policies
25.1 Joy of Culture may update these Host Terms, Platform policies, operational requirements, Host standards, fees, commission arrangements, payout requirements, or other host-related terms from time to time.
25.2 Where changes are material, Joy of Culture may notify Hosts through the Platform, by email, or by other appropriate means where required by law or applicable agreement.
25.3 Unless otherwise stated, changes will apply prospectively and will not affect commissions or fees already agreed for confirmed bookings before the effective date of the change.
25.4 Continued use of the Platform as a Host after updated Host Terms or policies become effective constitutes acceptance of the updated terms.
26. Indemnification
26.1 Hosts agree to indemnify, defend, and hold harmless Joy of Culture, the Platform, and their directors, officers, employees, contractors, agents, affiliates, and service providers from and against any claims, demands, liabilities, damages, losses, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or related to the Host's Experiences, listings, content, acts, omissions, breach of these Host Terms, breach of applicable law, failure to obtain required licences, permits, insurance, or approvals, tax or VAT obligations, injuries, accidents, property damage, misuse of Customer data, off-platform payments, or conduct of the Host's employees, assistants, contractors, subcontractors, or other persons involved in providing the Experience.
26.2 This indemnification obligation includes claims relating to personal injury, death, property damage, regulatory fines, penalties, third-party rights, Customer claims, participant claims, authority actions, and payment or tax-related disputes.
26.3 This indemnification obligation does not apply to the extent that a claim arises directly from Joy of Culture's gross negligence or wilful misconduct.
26.4 The Host's indemnification obligations survive suspension, termination, or expiry of the Host account and these Host Terms.
27. Liability Allocation
27.1 Joy of Culture acts as an online marketplace and intermediary that facilitates bookings between Hosts and Customers. Joy of Culture does not own, operate, manage, supervise, or control Experiences and does not act as the provider, organiser, operator, employer, insurer, or guarantor of any Experience.
27.2 Hosts are solely responsible for the planning, organisation, delivery, safety, legality, quality, suitability, and performance of their Experiences and for their interactions with Customers and participants.
27.3 To the maximum extent permitted by applicable law, Joy of Culture shall not be liable for claims, damages, losses, injuries, liabilities, delays, cancellations, or disputes arising from or connected with a Host's Experience, conduct, acts, omissions, negligence, staff, subcontractors, equipment, location, venue, food, drinks, transport, permits, insurance, tax obligations, or failure to comply with applicable law.
27.4 Nothing in these Host Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability arising from Joy of Culture's gross negligence or wilful misconduct.
28. Governing Law and Jurisdiction
28.1 These Host Terms are governed by the laws of the Republic of Cyprus.
28.2 The courts of the Republic of Cyprus shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Host Terms, the Host's use of the Platform, or the offering or provision of Experiences through the Platform.
29. Contact
29.1 For questions about these Host Terms, Hosts may contact Joy of Culture at info@joyofculture.com.
In case of any inconsistency between the English and Greek versions of these Host Terms, the English version shall prevail.